Terra’s mission is to use the best ingredients Mother Nature has to offer, combined with cutting edge manufacturing technology and human innovation to create the best performing and most sustainable baby products. Even though our diapers are 85% plant-based, they don’t sacrifice functionality or performance! Check out this video: https://terragentle.me/pages/transparency. Honestly, the video speaks for itself! Terra Diapers absorb more liquid and dry faster than any other diapers on the market, and they happen to be made with better, more natural ingredients too!

At Terra, we want to be at the forefront of sustainable products that are convenient, gentle, and actually work, without taking a large toll on the environment. Unfortunately, at this time, just like all other disposable diapers, Terra Diapers are not biodegradable or compostable. There are two challenges to reach this goal. The first is that there are still components in all diapers that are made of plastics that won’t degrade in a timely manner. The second is that as soon as there is human feces in a diaper, it’s considered a biohazard and cannot be put in a home compost. There are very few composting facilities in the US that are properly licensed and equipped to handle the composting of products that have come in contact with human waste. Since this is not feasible for most people in the US, our diapers have not been officially tested to be considered compostable at this time. We are actively working on replacing the non-biodegradable components in our diapers with plant-based components and hopefully one day in the not-too-distant future we’ll reach that goal. At that point, in theory, a diaper with only urine in it could be compostable. However, any diaper with fecal matter in it would still have to be put in the regular trash, unless there is access to an industrial composting facility that accepts diapers. That being said, you can check out this video of an experiment our team conducted in New Zealand showing how the diapers decompose in landfills: https://www.youtube.com/watch?v=mnkZ1K-30tY.

No, Terra Diapers do not contain any of those ingredients. Babies' skin is extremely sensitive, up to 5x thinner than adult skin and much more absorbent, so we ensure Terra products are free from harmful chemicals. You can read our Intertek Test Report here which confirms no harmful chemicals are used.

We don’t recommend flushing our wipes. They are compostable and biodegradable.

Our baby wipes are all-natural, and start with a 100% biodegradable, sustainably sourced bamboo fiber textile. Transparent ingredients: CLOTH: 100% Biodegradable FSC Certified Bamboo Fiber (NOT Bamboo Viscose); 0% Plastic LIQUID: 99.7% Pure New Zealand Purified Water, Hydrolyzed Soy Protein And that is simply all (which makes them perfect for adult faces too)

To sign up, simply select the subscription option on the product page, choose your preferred delivery frequency, and proceed to checkout. Your subscription will begin immediately.

Discount codes and other website promotions for non-subscribers are typically not applicable to subscription orders at the time of initial purchase. This is because subscription orders already receive a standard 20% discount.

No, of course not. You are entirely welcome to check out as a guest for a standard (non-subscription) order. If you think you’ll be back – and we hope to see you again soon – it makes it much more convenient for you to save your details by creating an account and we’ll keep track of your order history for you too.

Please contact us at support@terragentle.co.au and we will arrange for the incorrect item/s to be collected at your earliest convenience. We will also arrange for your correct product/s to be delivered to you straight away.

If you’ve ordered the wrong size in error, we will happily exchange provided the following condition are met: 1. Please notify us within 1 day before your order is fulfilled 2. Kindly understand that we require the customer to cover the cost of return shipping. 3. Due to the nature of our products we are unable to accept exchange due to packs of diapers your baby has outgrown. 4. Items must be returned in the same condition as you received them. This means the item must be in the original undamaged packaging. 5. Our friendly customer service team are always on hand if you have any questions or concerns: support@terragentle.com.au

You can contact us via email at support@terragentle.com.au or through our chat box for an instant answer

Yes. All our diapers have a wetness indicator which turns yellow-blue as standard.

We currently do not offering any FREE sample packs will launch soon!

Terra Diapers are made with 85% plant-based materials, and our mission is to reach 100% plant-based in the future as new materials become available. The performance of our diapers is our guiding star, and we are not willing to sacrifice performance by using materials that don’t meet our requirements of superior absorption, instant dryness and preventing leaks. Unfortunately, it’s not currently possible to create a diaper that does all those things, without using some non-plant-based materials. Even if a diaper is made with more plant-based materials, if it doesn’t perform well, it has no value, so we are continuing our mission until we find plant-based materials that will work as well, or better than our current materials…stay tuned! Ingredients: Topsheet: We use an incredibly soft proprietary polypropylene, as it performs better and wicks away moisture faster than any other material currently available. The combination of our moisture wicking Topsheet and our 360 super Absorbent Core results in a completely dry Topsheet against the baby’s skin in less than a minute. This means no sitting in a wet diaper, which causes diaper rash to develop. While we just launched in the US in 2023, Terra has been sold in New Zealand for 4 years and there has never been a single complaint about diaper rash from Terra Diapers. Our Topsheet material is similar in functionality to the material used in modern athletic wear like the popular “momiform” leggings. Cotton is a wonderful material as long as it’s dry, but there is a reason athleisure wear is no longer made of cotton… it takes forever to dry! Plant-Based Absorbent Core: The fluffy core that helps absorb liquid is made from wood pulp sourced from the US. The wood pulp is made from FSC Certified sustainably grown and harvested forests. High-quality Japanese SAP (super absorbent polymers) is added to the pulp and wrapped in tissue paper. Super Absorbent Polymers (SAP): The most important ingredient in any diaper is the Super Absorbent Polymers (SAP), as that is what absorbs the majority of the liquid. SAP comes in many different quality grades, which means there is a dramatic difference in cost resulting in most diaper manufacturers using less, lower quality SAP. Terra only uses the most premium quality Japanese SAP that can quickly absorb up to 20 times its weight, which helps our diapers absorb liquid faster and perform better than any other diapers we have found! Therefore, it’s fair to say that the SAP truly is the “secret sauce” for diaper performance, and it confirms the old saying that “you get what you pay for”! Plant-Based Waterproof Breathable Barrier: This layer is made from 100% plant-based PLA, which is a thin film derived from non-GMO corn starch. This layer has micro-pores that are small enough to stop liquid molecules from passing through to prevent leaks, but big enough to let air through, which helps reduce the heat and moisture inside the diaper to keep babies dry. You may feel slight heat and moisture on the outside of the diaper soon after your baby urinates. This is not urine leaking, the heat you feel is from the urine being absorbed into the diaper. The moisture on the outside of the diaper is water vapor coming through the micro-pores, which helps reduce the moisture on the inside of the diaper. It's similar to a humid day, where it feels kind of wet outside, but it's not actually wet, just moist air. Plant-Based Backsheet: The Breathable Backsheet, or the soft outer cover, is made from 100% Bamboo Fiber, NOT Bamboo from Viscose. Many diapers use Bamboo Viscose, which goes through a harsh chemical process during manufacturing. Our 100% Bamboo Fiber is manufactured through a mechanical process where no chemical treatment is necessary. See FAQ below in the Wipes section about the difference between Bamboo and Bamboo Viscose. Plant-Based Leg Cuffs: Our double leg cuffs are not only stretchy for a comfortable snug fit around baby’s legs, they are also super soft. The stretchiness comes from plant-based natural rubber and the moisture barrier is made from bamboo fiber and polypropylene. Plant-Based Wetness Indicator: Our wetness indicator is made from natural wax that changes color when exposed to moisture. Frontal Tape Fastening System: (Only found on Diapers, not Training Pants) For a secure and comfortable fit that allows the baby to move around, we use a hook and tab fastening system that is made of polypropylene. The tabs are securely attached to the diaper to avoid any pulled tabs and destroyed diapers, and they can be fastened and unfastened as needed. Food Grade Ink: All ink used on both the diapers and the packaging are tested to be food grade. Plant-Based and Recyclable Packaging: The packaging for our diapers is made from 100% recyclable craft paper made from FSC Certified mix wood chips and post-consumer recycled corrugated paper. The moisture barrier on the inside of the craft paper is made from rice and is sealed using rice glue which allows the packaging to be fully recyclable. Plant-Based Case Pack – Our cardboard case packs are fully recyclable and made from FSC Certified cardboard and post-consumer recycled paper.

TERRA diapers are 85% plant-based and biodegrade in three-six months based on our degradation testing. 85% of our diaper had completely biodegrade in that time, with the remaining 10% being our tabs, cuffs, and part of the frontal tape that for the time being require PE (polyethylene) for strength and flexibility. But we’re working on it!

Our diapers are dermatologically tested and rated as "excellent," ensuring they are gentle and safe for your baby’s delicate skin. We are proud to hold FSC certification, which means our products are sourced from responsibly managed forests. Additionally, our diapers are eco-friendly, made with sustainability in mind to minimize environmental impact while providing top-notch performance.

Never worry about running out of diaper & wipes again! By signing up to a subscription, you’ll get our best prices and will save 20%. In addition, you have full control over your account and can skip orders, make adjustments, or cancel at any time.

You can pause or cancel your subscription at any time through your account settings. Navigate to your subscriptions, select the one you wish to pause or cancel, and follow the prompts.

We offer a trial pack that includes a full-sized pack of our plant-based diapers.Hope you will give us a try! https://terragentle.com.au/products/free-sample-test

Order will be delivered in 3 to 7 working days from the date of your order. Please allow extra time for delivery during sale periods. Note: we do not ship on public holidays. Orders placed during a public holiday will be organized and sent out in the following work days.

1. For order errors, please email us within 7 days of receiving your order. Provide order details and any relevant pictures. 2. For a change of mind returns (with the exception of final sale items, promotional items, gift cards and Trial Packs), please email us within 5 days of the delivery date with your order number, reason for return and how many unopened, as received, new packs you would like to return. The customer is responsible for return shipping costs. Note: opened packs are not eligible for return 3. Items marked as Final Sale and promotional items (e.g. free gifts with purchase, buy one get one free items) cannot be returned or refunded. 4. Trial Packs cannot be returned or refunded. Gift cards cannot be returned or refunded (unless required by law) 5. We only accept returns for eligible products purchased on TERRA online stores. We have great relationships with our retailer partners and if you would like to return a product purchased from one of our retailers, please contact them directly for assistance and information regarding their return policy. 6. Our returns policy does not cover leaks due to incorrect sizing purchases. We’re happy to work with you on your fit, please contact customer service. Original shipping and handling fees are not eligible for refund. 7. If you order the wrong size, the return will be at your expense.

Delivery times vary based on the shipping method you choose: Standard Shipping: 3-7 business days Express Shipping: 48 hours Note: Express delivery will incur an additional fee.

Yes, our diapers have received multiple awards for their outstanding quality, comfort, and eco-friendliness. You can check our awards here - https://terragentle.me/ These accolades reflect our commitment to providing the best for your baby, with products that parents and experts alike trust and recommend.

Our wipes can be composted at home with your veggie scraps and green waste. Simply place your wipe in with the worms – or dig it into your garden(we do not recommend veggie garden). But we recommend your regular waste collection.